Welcome to our FAQ section where we provide answers to commonly asked questions.
How to Place an Order
At DuallyJewels.com, placing an order is simple and convenient. You can browse through our exquisite collection of 925S, 10k/14k Gold, and moissanite jewelry, and once you've found the perfect piece, just add it to your cart and proceed to checkout.
Payment and Shipping
We offer secure payment options to ensure a smooth transaction process. Once your order is confirmed, we take care of the shipping to ensure your precious jewelry reaches you safely and swiftly.
Secure Ordering & Payment Options
Rest assured, we prioritize the security of your personal information and offer various trusted payment options to make your shopping experience worry-free.
Returns & Refunds
In the rare event that you need to make a return or request a refund, our customer service team is here to assist you. We want you to be completely satisfied with your purchase, and we'll guide you through the process with ease.